ABOUT
Mastercard® Flight Delay Pass
The number of people flying for leisure and business has risen dramatically over the years, and along with it, flight delays. Rather than let one upset your travel plans, safeguard your time with Mastercard Flight Delay Pass.
Should you encounter a delay lasting 60 minutes or more, Mastercard Flight Delay Pass grants you complimentary access to over 1500+ airport lounges and airport experiences, in more than 100 countries.
Click here to find out more.
Who does this service cover?
The service is provided for eligible Mastercard cardholders.
You can enjoy up to 4 flight registrations on the Mastercard Flight Delay Pass programme and you may register up to 1 guest who is travelling with you on the same flight.
Please also view your Terms of Use here for specific information relating to your programme.
AIRPORT LOUNGE ACCESS
Airport lounge access
Besides providing you with a quiet and comfortable space to relax in, airport lounges offer a wide array of amenities*:
- Complimentary snacks and refreshments
- Free newspapers and magazines
- Free Wi-Fi and device charging stations
- Conference and business facilities
HOW IT WORKS
How does it work?
- To activate Mastercard® Flight Delay Pass, simply register your flight online for yourself and your travel companion. You can register flights** up until 15 November 2018.
- Flight registration must take place anytime prior to your flights actual departure. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
- Should you change your mind, you may cancel your registration prior to your actual departure time.
- Simply present your lounge access email or SMS at any eligible lounge to redeem your complimentary admission.
* Amenities may vary depending on the lounge.
** A flight is defined as a single scheduled airline flight under a single flight number.
*** Delay must be officially announced by the airline as outlined and reported to our flight status data service provider
