A SERVICE PROVIDED BY COLLINSON

ABOUT

Mastercard® Flight Delay Pass

The number of people flying for leisure and business has risen dramatically over the years, and along with it, flight delays. Rather than let a delay upset your travel plans, safeguard your time with Mastercard Flight Delay Pass.

HSBC invites you to register an eligible flight any time before flight time, and if it’s delayed by 90 minutes or more, the drinks, snacks and Wi-Fi are on us. Enjoy access to a selection of eligible airport lounges.

HSBC means HSBC Bank USA, National Association, a member of the HSBC Group of affiliates.

Click here to find eligible airport lounges.

Who does this service cover?

This service is complimentary for eligible Mastercard® cardholders, and you can enjoy unlimited use of this feature.

AIRPORT LOUNGE ACCESS

Airport lounge access

Besides providing you with a quiet and comfortable space to relax in, airport lounges offer a wide array of amenities**:

  • Complimentary snacks and refreshments
  • Free newspapers and magazines
  • Free Wi-Fi and device charging stations
  • Conference and business facilities

HOW IT WORKS

How does it work?

  • To activate Mastercard® Flight Delay Pass, simply register your flight online for yourself and your travel companion(s).
  • Flight registration must take place no later than 24 hours prior to a flight's scheduled departure. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
  • Should you change your mind, you may cancel your registration at least 0 hours prior to the scheduled departure time of your flight.
  • In the event of a flight delay announcement of 90 minutes or more, we will immediately send you an email and SMS with your Mastercard Flight Delay Pass which will entitle you to complimentary airport lounge access. This service is also available in the case of rolling delays, eventually adding up to a qualifying delay of 90 minutes or more.
  • Simply present your lounge access email or SMS at any eligible lounge to redeem your complimentary admission.

* Flights delayed more than 24 hours are not eligible. Subject to availability. Lounge restrictions apply. See Terms of Use below for full details.

** Amenities may vary depending on the lounge.