Mastercard® Flight Delay Pass

In partnership with

Flight Delay Pass, a fantastic complimentary feature of your 28 Degrees Platinum Mastercard®, lets you lounge around before you fly.

Register your flight, and if it’s delayed by 120 minutes or more the drinks, nibbles and Wi-Fi are on us. Enjoy access to a selection of airport lounges for you and 4 registered travelling companions. Alternatively, if a lounge is unavailable, benefit from special dining offers at select cafes and restaurants*.

Click here to find out more about airport lounges and the dining options.

*The lounge access pass gives free access to select airport lounges, alternatively cardholders can use their lounge access pass to offset a dollar amount off the total bill at select dining options. This will vary based on location and affiliated LoungeKey Partners at the time.

Who does this service cover?

This exclusive service is complimentary for 28 Degrees Platinum Mastercard® cardholders. You can enjoy unlimited flight registrations on the Mastercard Flight Delay Pass program. In addition, you may invite up to 4 guests who are also travelling on the same flight — a friend, family member or business associate — to join you in the lounge.

Airport lounge access

Besides providing you with a quiet and comfortable space to relax in, airport lounges offer a wide array of amenities*:

  • Complimentary snacks and refreshments
  • Free newspapers and magazines
  • Free Wi-Fi and device charging stations
  • Conference and business facilities

How does it work?

  • To activate Mastercard® Flight Delay Pass, simply register your flight online for yourself and your travel companions.
  • Flight registration must take place no later than 6 hours prior to a flight's scheduled departure. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
  • Should you change your mind, you may cancel your registration at least 6 hours prior to the scheduled departure time of your flight.
  • In the event of a flight delay*** announcement of 2 hours or more, we will immediately send you an email and SMS with your Mastercard Flight Delay Pass which will entitle you to complimentary airport lounge access. This service is also available in the case of rolling delays, eventually adding up to 2 hours or more.
  • Simply present your lounge access email or SMS at any eligible lounge to redeem your complimentary admission.

* Amenities may vary depending on the lounge.

** A flight is defined as a single scheduled airline flight under a single flight number.

*** Delay must be officially announced by the airline as outlined and reported to our flight status data service provider