Important Note

For specific information related to your Mastercard® card, the card's accounts, as well as information specific to its terms and conditions, and benefits, please contact your card-issuing bank.

About Mastercard® Flight Delay Pass

To find out more about the service and how it works, please visit your program website by keying in your Mastercard card number on the Home page.

Assistance for Mastercard® Flight Delay Pass

For immediate assistance and answers to your questions, call:
Hong Kong: +852 3018 4587
Singapore: +65 3159 1125
India: 0800 050 1367
South Korea: +82 220 23 64 27
Australia: +61 280 36 3122
Philippians: +63 288 780 068
Email assistance can be provided by contacting us on the following:
  • Choose a language - English
  • Choose a language - Japanese