Important Note

For specific information related to your Mastercard® card, the card's accounts, as well as information specific to its terms and conditions, and benefits, please contact your card-issuing bank.

About Mastercard® Flight Delay Pass

If you need to find out more about the service and how it works, please consult the Frequently Asked Questions section.

Assistance for Mastercard® Flight Delay Pass

For immediate assistance and answers to your questions, call:
China: +86 400 120 2457
Hong Kong: +852 3018 4587
Singapore: +65 3159 1125
India: 0800 050 1367
South Korea: +82 220 23 64 27
Email assistance can be provided by contacting us on the following:
  • Choose a language - English
  • Choose a language - 简体中文
  • Choose a language - 繁體中文